Tin Can Privacy Policy

Last Updated: January 6, 2026

This Privacy Policy describes how Tin Can Untechnologies, Inc. ("Tin Can," "we," or "us") collects, uses, discloses, and otherwise processes information about you. This Privacy Policy applies to information we collect when you access or use our websites, mobile applications, and other online products and services that link to this Privacy Policy (collectively, our "Services"), use our VOIP phones ("Phones"), and when you otherwise interact with us, such as through our customer support channels or on social media. We may provide different or additional notices of our privacy practices for certain offerings, in which case those notices will supplement or replace the disclosures in this Privacy Policy.

We may change this Privacy Policy from time to time. If we make changes, we will notify you by revising the "Last Updated" date at the top of this policy. If we make material changes, we will provide you with additional notice (such as by adding a statement to the Services or sending you a notification). We encourage you to review this Privacy Policy regularly to stay informed about our information practices and the choices available to you.

Contents

• Collection of Information

• Use of Information

• Targeted Advertising and Analytics

• Disclosure of Information

• International Transfers

• Your Choices

• Children's Privacy Notice

• Contact Us

Collection of Information

The information we collect about you depends on how you interact with us. In this section, we describe the categories of information we collect and the sources of this information. We want to make clear that the whole family, including children, can use Phones but only adults can use our Services.

Information Adults Provide to Us

We collect information adults provide directly to us. For example, we collect information directly from you when you create an account, make a purchase, fill out a form, communicate with us via third-party platforms, sign up for marketing communications from us, request customer support, or otherwise communicate with us.

The types of information that we collect directly from you include:

• Contact Information: We collect your name, email address, mailing/billing address, emergency address, phone number.

• Financial Information: If you make a purchase from us, we work with a third-party payment processor to process your payment information.

• Contact Information: We collect the names and phone numbers of contacts that you allow to call or receive calls from your Phone. You can enter this information manually or grant us permission to your contacts through your device.

We may also collect any other information you choose to provide, but please note that we do not collect any of the information described in this section from children.

Information We Collect Automatically through the Services

We automatically collect information from adults through the Services, including:

• Transactional Information: When you make, exchange, or return a purchase, we collect information about the transaction, such as product or plan details (e.g., whether you buy a Tin Can Flashback or Tin Can Phone and whether you select a Can 2 Can Plan or a Party Line Plan), purchase price, and the date and location of the transaction.

• Device, Usage, and Activity Information: We collect information about how you access our Services, including data about the device and network you use (such as your hardware model, operating system version, mobile network, IP address, unique device identifiers, browser type, and app version). We also collect information about your activity on our Services, including the route by which you access our Services, access dates and times, and browsing behavior (such as pages viewed and links clicked).

• Phone Configuration Information: We collect information about your Phone settings, such as quiet hours and other preferences. This information may be CPNI.

• Information Collected by Cookies and Similar Tracking Technologies: We use tracking technologies, such as cookies, pixels, and SDKs, to collect information about your interactions with the Services and our marketing communications. These technologies help us improve our Services and marketing communications, personalize your experience, and analyze your interactions with us, including to see which areas and features of our Services are popular and count visits. For more information about the cookies and similar tracking technologies we use, and the choices available to you, see the Targeted Advertising and Analytics and the Your Choices sections below.

Information We Collect Automatically Through Phones

We also collect information automatically from any users of Phones, which could include children. This information includes:

• Phone Information: We collect the IP address, hardware model, MAC address, serial number, and phone number associated with your Phone. We also collect information about your Phone's status, including connectivity and operational status.

• Call Logs: We collect information about calls made using Phones, including the phone numbers you call or receive calls from, the date/time of the calls, and the length of the calls. We also collect network quality metrics and other technical data related to call performance. Please note that we do not record calls.

• Voicemails: We record and store information contained in voicemail greetings and messages.

Other than as described in the three bullets above, we do not knowingly collect any other information from children. If we learn that a child has given us information other than what we describe in this section we will delete that information.

Information We Collect from Other Sources

We obtain information from other sources. For example, we may collect contact and device or usage information from advertising networks and data analytics providers. We also collect any information you share with us on social media platforms like Instagram.

Information We Derive

We may derive information or draw inferences about you based on the information we collect. For example, we may make inferences about your approximate location based on your IP address.

Use of Information

We use the information we collect to facilitate voice-to-voice communication via our Phones and to allow parents and guardians to manage their children's access to Phones and contacts.

We also use the information we collect to:

• Process and fulfill your orders and facilitate returns and exchanges;

• Provide, maintain, and improve our Phones and Services;

• Develop new products and services;

• Personalize your experience with us;

• Send you technical notices, security alerts, support messages, and other transactional or relationship messages;

• Send you marketing communications (see the section below for information about how to opt out of these communications at any time);

• Monitor and analyze trends, usage, and activities in connection with our Phones and Services, including to generate de-identified, anonymized, or aggregated data;

• Target advertisements to you on third-party platforms and websites (for more information and to opt out, see the Targeted Advertising and Analytics section below);

• Detect, investigate, respond to, prosecute, and help protect against security incidents and other malicious, deceptive, fraudulent, or illegal activity, and help protect the rights and property of Tin Can and others; and

• Comply with our legal and financial obligations.

Targeted Advertising and Analytics

We engage others to provide analytics services, serve advertisements, and perform related services across the web and in mobile applications. To do this, Tin Can and these partners may use cookies, pixels, SDKs, and similar technologies to collect information about your use of our Services and other websites and mobile apps, including your device identifiers, IP address, web browser and mobile network information, pages viewed, time spent on pages or in mobile apps, links clicked, order information, items added to cart, and conversion information. This information is used to deliver advertising targeted to you on other companies' websites and mobile apps, understand the effectiveness of this advertising, analyze and track data, determine the popularity of certain content, and better understand your activity. We do not permit information collected from Phones or children to be used for targeted advertising.

In addition to ad targeting activities that rely on cookies and similar technologies, we work with advertising partners to translate other identifiers, such as adults' email addresses or phone numbers, into a unique identifier (called a hashed value) that such partners can then use to show ads that promote Tin Can that are more relevant to you across the web and in mobile apps.

You can also learn more about interest-based ads, or opt out of having your web browsing information used for behavioral advertising purposes by companies that participate in the Digital Advertising Alliance, by visiting www.aboutads.info/choices, or AdChoices, if you are a resident of Canada. Your device may also include a feature that allows you to opt out of having certain information collected through mobile apps used for behavioral advertising purposes.

Disclosure of Information

We disclose information as described in the Targeted Advertising and Analytics section above and as follows:

• Vendors and Service Providers: We make personal information available to our vendors, service providers, contractors and consultants who perform services on our behalf, such as companies that assist us with web hosting, shipping and delivery, payment processing, fraud prevention, customer service, analytics, and marketing.

• Law Enforcement Authorities and Individuals Involved in Legal Proceedings: We disclose personal information in response to a request for information if we believe that disclosure is in accordance with, or required by, any applicable law, regulation, or legal process, including lawful requests by public authorities to meet national security or law enforcement requirements.

• To Protect the Rights of Tin Can and Others: We may disclose personal information if we believe that your actions are inconsistent with our user agreements or policies, if we believe that you have violated the law, or if we believe it is necessary to protect the rights, property, and safety of Tin Can, our users, the public, or others.

• Professional Advisors: We disclose personal information to our legal, financial, insurance, and other professional advisors where necessary to obtain advice or otherwise protect and manage our business interests.

• Corporate Transactions: We disclose personal information in connection with, or during negotiations of, certain corporate transactions, including a merger, sale of company assets, financing, or acquisition of all or a portion of our business by another company.

• Corporate Affiliates: We may disclose information between and among Tin Can and any future parents, affiliates, subsidiaries, and other companies under common control and ownership.

• With Your Consent or at Your Direction: We make personal information available to third parties when we have your consent or you intentionally direct us to do so.

We also disclose aggregated or de-identified information that cannot reasonably be used to identify you.

International Transfers

We may transfer your personal information out of Australia, Quebec, and/or Canada to the United States and other countries from time to time in the ordinary course of our business, functions or activities. Once transferred, your personal information may be subject to laws that have different standards of protection and may allow for foreign law enforcement and governmental access.

Your Choices

Account Information

You can access, correct, and delete certain information stored within your Tin Can account at any time by logging into the mobile app and navigating to the settings menu.

If you are a resident of Quebec, we will inform you if we exclusively use automated processing to render a decision about you. You also have the right to request information about the personal information used to make that decision, and to request that the information be corrected.

Cookies and Similar Tracking Technologies

Tin Can uses cookies and similar tracking technologies, as described above. You can usually adjust your browser settings to remove or reject browser cookies. Please note that removing or rejecting cookies could affect some of the functionality of our Services.

Communications Preferences

You may opt out of receiving promotional emails from Tin Can by following the instructions in those communications. If you opt out, we may still send you non-promotional emails, such as those about your account or orders. If you are a resident of Canada, we will only send you commercial electronic messages ("CEMs") where we have your express or implied consent to do so. Your consent to receive CEMs is implied where we have an existing business relationship with you, or you have reached out to us and made an inquiry within a certain time frame. You may unsubscribe from receiving CEMs at any time, by clicking the unsubscribe button on an email or following the direction provided in a text message.

Mobile Push Notifications

With your permission, we may send push notifications to your mobile device. You can deactivate these messages at any time by changing the notification settings on your mobile device.

Your Australian Privacy Rights

If you are located in Australia, you have a right to request access to or correction of your personal information held by us. If you wish to access, correct or update any personal information we may hold about you, please contact us using the contact details below. We will provide access to your personal information in accordance with applicable law, subject to certain exceptions which may apply.

Children's Privacy

Collection of Children's Information: If parents consent when creating an account or paying for Phones or Phone service, we collect Phone Information (like serial number and battery level) and information in Call Logs (like who called and call time and length) and Voicemails (messages and greetings) as described in the "Information We Collect Automatically Through Phones" section above. We do not collect children's names or addresses and we don't share children's information publicly.

Use of Children's Information: We use children's information for internal reasons like connecting calls and delivering voicemails, helping parents limit when children use Phones and whom they can call, and for customer support. We do not create profiles about children and we never show them targeted ads.

Disclosure of Children's Information: We may disclose children's information to companies that provide services to us, to law enforcement, courts, and others if the law requires, to protect the rights of Tin Can and others, to any future corporate affiliates, in the event of a corporate transaction, or to others with parental consent (as described in the "Disclosure of Information" section above).

Parent's Rights: Parents can:

• Review: See the information we can associate with their children;

• Delete: Ask us to erase the information we can associate with their children; and

• Opt Out: Parents can revoke their consent so we stop collecting or using their children's information.

Contact Us

If you have questions about this Privacy Policy, please contact us at:

Tin Can Untechnologies, Inc.
Attn: Privacy Requests
109 Bell Street
Seattle, WA 98121
legal@tincankids.us

If you are located in Australia, you can contact us at legal@tincankids.us. If you make a complaint to us about our handling of your personal information, we will investigate your complaint and determine whether a breach has occurred and if so, what action to take. When contacting us, please provide as much detail as possible in relation to the query, issue or complaint. If you are not satisfied with the outcome, you can also make a formal complaint to the relevant regulator, the Office of the Australian Information Commissioner (http://www.oaic.gov.au/).